Terms and Conditions

1. WEBSITE

1.1. JPN LAMPS, PROVIDES LIGHTING EQUIPMENT OF DIFFERENT MODALITIES, FOR SALES BY ELECTRONIC COMMERCE THROUGH THE WORLDWIDE INTERNET COMPUTERS NETWORK, PROVIDING A WEB SITE (WWW.JPNLAMPS.COM) WITH PRODUCTS THAT THE CUSTOMER MAY CONSULT AND / OR BUY. ANY PERSON, WHOSE NOMINATED CUSTOMER, WHO INTENDS TO USE THE JPN LAMPS SERVICES SHALL HAVE ACCEPTED THE GENERAL TERMS AND CONDITIONS, AND ALL OTHER POLICIES AND PRINCIPLES THAT GOVERN IT.

1.1.1. FOR THE PURPOSES OF THIS INSTRUMENT, THE SET OF SYSTEMS, PROGRAMS, STRUCTURES, CONTENT, INFORMATION, DATA, IMAGES AND MEANS OF VEHICLE INFORMATION AND PERFORMING CUSTOMER’S COMMERCIAL TRANSACTIONS WITH JPN, LOCATED AT THE ELECTRONIC ADDRESS WWW.JPNLAMPS.COM ON THE INTERNET NETWORK.

1.2.  JPN LAMPS PROVIDES FOR CUSTOMER OWNERSHIP A CODE OF ACCESS TO THE WEBSITE, WHICH IS VALID FOR CONSULTATION OF INFORMATION, PRICES AND AVAILABILITY OF PRODUCTS AND TO MAKE ORDER PURCHASE.

1.2.1. THE CUSTOMER, THROUGH YOUR LEGAL REPRESENTATIVE, MAY REQUEST CANCELLATION, AMENDMENT OR ISSUE OF NEW ACCESS CODES, FOLLOWING INSTRUCTIONS CONTAINED ON THE WEBSITE.

1.2.2. THE CUSTOMER DECLARES AND RECOGNIZES BEING THE EXCLUSIVE LIABILITY OF THE GUARD AND THE USE OF ANY END OF THE ACCESS CODES THAT IS A HOLDER, NOT RESPONDING TO JPN LAMPS FOR ANY USE THEREOF.

1.3. THE CONTENT OF THE WEBSITE HAS AN INDICATIVE CHARACTER, WHICH MAY, FOR ANY TIME AND WITHOUT PREVIOUS NEED, MAKE UPDATES ON THE PRODUCTS OFFERED, ESPECIALLY THE REFERENCE TO PRICES, PAYMENT CONDITIONS AND QUANTITIES IN STOCK, AS WELL AS TO MODIFY OR EXTEND YOUR FUNCTIONALITY, IN PART OR IN THE WHOLE.

1.3.1 THE CONTINUED USE OF THE WEBSITE BY THE CUSTOMER IMPLIES IN THE EXPRESS DECLARATION IN KNOWING AND ACCEPTING WITHOUT RESERVATIONS OR RESTRICTIONS WITH THE CHANGES MADE.

1.4. JPN LAMPS AGREES TO MAINTAIN THE SITE OPERATING UNINTERRUPTLY, BUT IS NOT RESPONSIBLE FOR PARALLIZATIONS, WHETHER IN RESPECT OF ANY ACCOUNT (FOR UPDATING, MAINTENANCE OR OTHER NEED), WHETHER IN RESPECT OF THIRD PARTIES, AS WELL AS IN CASE OF STRICT OR STRONGEST FITNESS.

1.4.1. BY STAYING THE DEADLINES WEBSITE, THE CUSTOMER MAY PERFORM CONSULTATIONS OR ORDER PURCHASES THROUGH THE JPN LAMPS TELECOMMUNICATIONS CENTER OR SALES REPRESENTATIVE SERVING IN THE PERIOD BETWEEN 09:00 AND 18:00 HOURS ON THE BUSINESS DAYS OF THE WEEK.

1.4.2. ALL PURCHASE ORDERS PURCHASED BY THE CUSTOMER THROUGH THE WEB SITE WHILE THE DEPLOYMENT IS DEAD IS SUBJECT TO THE CONDITIONS OF SALE IN FORCE WHEN THE WEB SITE IS REACTED.

1.5. THE COMMUNICATIONS OR INFORMATION TO BE DIRECTED BY  JPN LAMPS TO THE CUSTOMER ARE VEHICULATED THROUGH MESSAGES ON THE WEBSITE OR E-MAIL MARKETING, BROCHURES, ADVERTISEMENTS, FOLDERS, CATALOGS.

1.6. THE COMMUNICATIONS OR INFORMATION TO BE DIRECTED BY THE CUSTOMER TO JPN LAMPS MUST BE VEHICULATED THROUGH E-MAIL FOR THE ELECTRONIC ADDRESS: SALES@JPNLAMPS.COM.

2. PURCHASE ORDERS

2.1. THE PLACEMENT BY THE CUSTOMER OF A PURCHASE REQUEST DOES NOT IMPLY IN THE ACCEPTANCE OF THE SAME BY JPN LAMPS.

2.1.1. JPN LAMPS RESERVES THE RIGHT TO ACCEPT A PURCHASE REQUEST, AT YOUR SOLE RATE, IN ACCORDANCE WITH THE CHARACTERISTICS OF THE SAME, PRICES, COMMERCIAL CONDITIONS, AVAILABILITY OF PRODUCTS IN STOCK, CUSTOMER SITUATION AND CUSTOMER CREDIT FOR WHICH THE PRODUCTS WILL BE BILLED BY JPN LAMPS.

2.1.2. THE CUSTOMER MAY CHECK AND FOLLOW THE SITUATION OF THE PURCHASE ORDERS POSTED THROUGH INFORMATION AVAILABLE ON THE WEBSITE.

2.2. THE REQUESTS OF PURCHASE WHEN ACCEPTED BY  JPN LAMPS, ARE WITH RESERVE OF POSSIBLE CHANGE IN THE PRICES AND STOCKS. THE EFFECTIVE PRICES OF THE PRODUCTS ARE ALWAYS THOSE IN FORCE IN THE BILLING DATE, WHICH MAY DIFFER FROM THE VALUES CONTAINED IN THE INITIAL ORDERS IN THE FUNCTION OF THE CYCLE TIME OF THE PROCESS OF SALES.

2.2.1. THE CUSTOMER, WHEN IN THE ABOVE AND ORDER STATUS WITHIN THE VALIDITY TERM, CAN CANCEL THE PURCHASE IN THE FORM AND IN ACCORDANCE WITH THE CURRENT LEGISLATION.

2.3. ALL  JPN LAMPS SALES CARRIED OUT THROUGH PURCHASE ORDERS POSTED THROUGH THE WEBSITE ARE SUBJECT TO THE SAME COMMERCIAL SALES POLICY AND PRACTICES BY ANY OTHER MEANS.

3. SECURITY AND SAFETY

3.1. THE CUSTOMER OBLIGNS TO REMEMBER JPN LAMPS AND ANY THIRD PARTY FOR ANY DAMAGES AND DAMAGES CAUSED, TO WARRANT THE SAFETY AND SECURITY OF ALL CONTENT AVAILABLE ON THE WEBSITE, THE TRANSACTIONS MADE AND THE INFORMATION REPLACED WITH JPN LAMPS.

3.1.1. CUSTOMER ACKNOWLEDGES AND DECLARES THAT THE CONTENT OF THE WEBSITE IS OF SPECIAL INTEREST OF  JPN LAMPS AND THE CUSTOMER WHILE ACTING AS RESELLER  JPN LAMPS, OR CORPORATE CUSTOMER OBLIGATION BY YOU, YOUR EMPLOYEES AND CONTRACTED TO KEEP THE ACCESS CODES AND THE INFORMATION IN SIGIL, NOT DISCLOSING OR TRANSMITTING THEM TO ANY THIRD PARTY OTHER THAN THAT IS STRICTLY NECESSARY FOR THE PURPOSE OF BUSINESS WITH JPN LAMPS.

3.1.2. THE CLIENT AGREES THAT THE CONTENT OF THE WEBSITE MUST BE USED ONLY BY ITS EMPLOYEES AND CONTRACTORS DUE TO AUTHORIZED THEREFORE, APPLYING SAFETY MEASURES AND TAKING PRECAUTIONS TO AVOID THE DISCLOSURE TO UNAUTHORIZED PERSONS OR COMPANIES COMPETITORS OF JPN LAMPS.

3.2. THE INTELLECTUAL PROPERTY RIGHTS, BRANDS, IMAGES AND PROGRAMS RELATING TO JPN LAMPS, AS TO THE WEBSITE AS WELL AS THE PRODUCTS ARE THE PROPERTY OF  JPN LAMPS OR THE MANUFACTURERS THEREOF AND THIS INSTRUMENT DOES NOT GIVE THE CUSTOMER ANY PROPERTY RIGHT OR LICENSE OF USE.

4. TERM AND TERMINATION

4.1. THIS INSTRUMENT IS IN FORCE FOR ANY INDECTIVE TERM, REGARDING THE RECEIPT OF THE CUSTOMER ACCESS CODE. AT ANY TIME THE  JPN LAMPS MAY EXTEND WITHOUT FAIR CAUSE THE ACCESSION TO THIS INSTRUMENT. DURING THE PERIOD OF 30 DAYS AFTER THE EXTINCTION, THE PARTIES WILL RESPECT ALL THE BUSINESS PERFORMED THROUGH THE WEBSITE, IN THE ORIGINALLY ADJUSTED CONDITIONS.

4.2. ACCESSION TO THIS INSTRUMENT MAY BE EXTINCT IMMEDIATELY AND OF FULL RIGHT AT ANY TIME, FOR THE PARTY CONCERNED, IN THE EVENT OF NOT COMPLIANCE BY THE OTHER PARTY OF THE OBLIGATIONS HEREIN.

4.3. WITHOUT PREJUDICE TO THE OTHER TERMINATION CONDITIONS SET FORTH IN THIS INSTRUMENT, THE TERMINATION MAY ORDER WITH AN IMMEDIATE EFFECT, REGARDLESS OF THE WRITTEN NOTIFICATION OF ANY OF THE PARTIES, IN THE OCCURRENCE OF ANY OF THE FOLLOWING EVENTS: (A) IF THE OTHER PARTY REQUIRES JUDICIAL OR EXTRAJUDICIAL RECOVERY, HAVING HIS FAILURE REQUIRED OR DECLARED, IS DECLARED INSOLVENT, OR EVEN IF ABOUT ITS ASSETS RECEIVE ANY TYPE OF RECEIVABILITY WHICH IS OWNED BY BUSINESS AND LIQUIDITY; (B) IF ANY OTHER PARTY ENTERS IN DISSOLUTION, LIQUIDATION, INTERRUPTION OF ITS COMMERCIAL ACTIVITY OR, FOR ANY REASON, THE CUSTOMER LEAVES TO BE A JPN LAMPS AUTHORIZED RESELLER.

4.4. WITHOUT LIMITATION OF THE RIGHT TO REVEEME THE LOSSES AND DAMAGES CAUSED, IN CASE OF TERMINATION PURSUANT TO CLAUSES 4.2 AND 4.3, ANY AND ALL CLIENT VENDING DAMAGES WILL BE AUTOMATICALLY CONSIDERED LOST AND IMMEDIATELY BY JPN LAMPS.

4.5. IT DOES NOT CONSTITUTE THE CAUSE OF TERMINATION OR FAILURE TO COMPLY WITH THE OBLIGATIONS HEREUNDER ASSUMED IN RELATION TO FACTS THAT ARE INDEPENDENT OF THE PARTIES ‘WILL, SUCH AS THOSE CONFIGURING THE STRONG CASE AND THE GREATER FORCE, PROVIDED FOR IN THE BRAZILIAN CIVIL CODE.

5. LIMITATION OF LIABILITY

5.1. JPN LAMPS DOES NOT HAVE ANY OBLIGATION TO CONFIRM THE TRUTH OF THE PURCHASE ORDERS PLACED THROUGH THE WEBSITE, BOTH THAT THEY ARE MADE BY ACCESS CODE FOR PURCHASE, AND THE CUSTOMER AGREES NOT TO ANSWER THE VALIDITY OF SUCH APPLICATIONS ON THE DEVICES OF ANY APPLICABLE LAW. HEREBY DECLARING THE IRREVOCABILITY AND IRRETROATIVITY OF PURCHASE ORDERS CARRIED OUT AND CONFIRMED BY ELECTRONIC PASSWORD.

5.1.1. FOR ALL PURPOSES, THE PARTIES UNDERSTAND THE CUSTOMER’S CODE AND IDENTIFICATION ON THE PURCHASE ORDERS AS AN EXPRESS SIGNATURE OF THIS SAME, IN THE SAME FORM THAT IN OTHER BUSINESS PROOF.

5.2. JPN LAMPS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH LOSSES, OMISSIONS, ERRORS IN ELECTRONIC TRANSMISSION, RECEIPT OF ANY REQUESTS FOR PURCHASE OR RISK DUE TO THE USE OF THE WORLDWIDE NETWORK.

5.3. THE INFORMATION ON THE PRODUCTS OFFERED ON THE WEBSITE ARE INDICATIVE, OBTAINED FROM MANUFACTURERS AND THIRD PARTIES, AND  JPN LAMPS IS EXEMPT FROM ANY WARRANTY, OBLIGATION OR LIABILITY WITH RESPECT TO THEM.

6. GENERAL PROVISIONS

6.1. THIS INSTRUMENT REJECTS AND REPLACES ANY PREVIOUS OR VERBAL OR WRITTEN UNDERSTANDING OR AGREEMENT BETWEEN THE PARTIES WITH REGARD TO ITS OBJECT

6.2. THE ACCEPTANCE OF THESE TERMS AND GENERAL CONDITIONS IS ABSOLUTELY INDISPENSABLE TO THE USE OF THE WEBSITE AND ITS SERVICES.

6.3. THE CUSTOMER SHOULD READ AND CERTIFY THAT YOU HAVE BEEN UNDERSTOOD TO ACCEPT ALL THE CONDITIONS SET FORTH IN THE GENERAL TERMS AND CONDITIONS AND THE PRIVACY POLICIES, AND THE OTHER DOCUMENTS INCORPORATED TO THE SAME BY REFERENCE, BEFORE YOUR REGISTRATION AS JPN LAMPS CLIENT.

6.4. THIS INSTRUMENT MAY NOT BE DELETED OR TRANSFERRED BY ANY PARTY TO ANY THIRD PARTY WITHOUT PRIOR AND WRITTEN CONSENT OF ANY OTHER PARTY. THESE TERMS AND CONDITIONS ARE SET FOR BENEFIT OF THE PARTIES AND SOLD SUCCESSORS FOR ANY TITLE.

6.5. JPN LAMP’S SERVICES ARE AVAILABLE ONLY TO PEOPLE WHO HAVE LEGAL CAPACITY TO CONTRACT THEM. CAN NOT BE USED, THEREFORE, TO PERSONS WHO DO NOT ENJOY THAT CAPACITY, INCLUDING MINORS OF AGE, OR PEOPLE WHO HAVE BEEN DISABLED BY  JPN LAMPS, TEMPORARY OR DEFINITELY.

6.6. ALSO IT IS NOT ALLOWED FOR SAME PERSON TO HAVE MORE THAN ONE REGISTRATION. IF THE  JPN LAMPS DETECTED, THROUGH THE DATA VERIFICATION SYSTEM, DUPLICATED REGISTERS; WILL DEFINITIVELY DISABLE ALL REGISTERS. LEGAL PERSONS MAY APPLY TO YOU BY YOUR LEGAL REPRESENTATIVE.

6.7. THE REGISTRATION OF THE STAKEHOLDER WILL BE CONFIRMED TO COMPLETE ALL THE FIELDS OF THE REGISTRATION. THE FUTURE CUSTOMER SHOULD COMPLETE IT WITH ACCURATE, ACCURATE AND TRUE INFORMATION AND ASSUME THE COMMITMENT TO UPDATE THE PERSONAL DATA ALWAYS THAT ANY AMENDMENTS OCCUR.  JPN LAMPS RESERVES THE RIGHT TO USE ALL VALID AND POSSIBLE MEANS TO IDENTIFY ITS CUSTOMERS.

6.8. JPN LAMPS IS NOT RESPONSIBLE FOR THE CORRECTION OF THE PERSONAL DATA INSERTED BY ITS CUSTOMERS. THE CUSTOMERS GUARANTEE AND ANSWER, IN ANY CASE, FOR THE TRUTH, ACCURACY AND AUTHENTICITY OF THE PERSONAL DATA REGISTERED.

6.9. JPN LAMPS RESERVES THE RIGHT TO USE ALL VALID AND POSSIBLE WAYS TO IDENTIFY ITS CUSTOMERS, AS WELL AS TO REQUEST ADDITIONAL DATA AND DOCUMENTS THAT ARE SEVERELY RELEVANT IN ORDER TO CONFIRM THE INFORMED PERSONAL DATA.

6.10. IN CASE,  JPN LAMPS DECIDES TO CHECK THE ACCURACY OF A CUSTOMER’S DATA, AND IF THERE IS ANY INCORRECT OR INVESTMENT DATA, IN THE EVENT, IF THE CUSTOMER FAILS OR IS NECESSARY TO SUBMIT THE DOCUMENTS REQUIRED,  JPN LAMPS MAY LOCK FOR SALES, SUSPEND TEMPORARILY OR CANCEL THE REGISTRATION DEFINITELY, WITHOUT PREJUDICE TO OTHER MEASURES THAT THEY CONSIDER NECESSARY AND TIMELY.

6.11. HAVING THE APPLICATION OF ANY OF THE SANCTIONS ABOVE REFERENCED, THE PURCHASES HELD THAT STILL HAVE NOT BEEN SHIPPED, AUTHORIZING THE AUTHORITY TO BE REFUNDED, NOT ASSISTING TO THE CLIENT, FOR ANY REASON OF ANY INDEMNIFICATION OR REIMBURSEMENT.

6.12. CUSTOMER WILL ACCESS YOUR ACCOUNT THROUGH AN E-MAIL AND PASSWORD ADDRESS AND AGREE NOT TO REPORT TO THIRD PARTY THESE DATA, BEING RESPONSIBILITY FOR THE USE THEREOF, OBLIGING TO KEEP YOUR GUARD AND RISK THESE INFORMATION.

6.13. THE CUSTOMER AGREES TO NOTIFY JPN LAMPS IMMEDIATELY, AND THROUGH INSURANCE, IN RESPECT OF ANY UNAUTHORIZED USE OF ITS ACCOUNT, AS WELL AS THE ACCESS THAT IS NOT AUTHORIZED BY THIRD PARTIES TO THE SAME. THE CUSTOMER WILL BE SOLELY RESPONSIBLE FOR THE OPERATIONS CARRIED OUT ON YOUR ACCOUNT, SINCE ACCESS TO THE SAME WILL ONLY BE POSSIBLE THROUGH THE PAYMENT OF THE PASSWORD, WHOSE KNOWLEDGE IS EXCLUSIVE FROM THE USER.

6.14. IN NO EVENT SHALL THE ASSIGNMENT, SALE, RENTAL OR OTHERWISE OF TRANSFER OF THE ACCOUNT BE PERMITTED. BEING THE CUSTOMER, HOLDER OF THE REGISTRATION, RESPONSIBLE FOR THE PAYMENT OF THE PURCHASES EFFECTED, REGARDLESS OF ADDRESS FOR DELIVERY OR RESPONSIBLE FOR THE RECEIPT. ALSO, THE MAINTENANCE OF MORE THAN ONE REGISTRY FOR A SAME PERSON, OR THE CREATION OF NEW REGISTERS BY PERSONS WITH WHICH ORIGINAL REGISTRATIONS HAVE BEEN CANCELED FOR INFRINGEMENTS BY  JPN LAMPS POLICIES WILL NOT BE PERMITTED.

6.15. IN THE EVENT OF ANY CONDITION OR CLAUSE THEREOF THESE TERMS AND CONDITIONS ARE TO BE DECLARED NULL JUDICIALLY, THIS NULLITY SHALL NOT AFFECT ANY OTHER CLAUSE OR DISPOSITION AND THE PARTIES SHALL MAKE THE REPLACEMENT BY ANOTHER VALID, LEGAL AND EXECUTABLE.

6.16. THE TOLERANCE OF A PARTY TO THE OTHER REGARDING THE BREACH OF ANY OBLIGATIONS CARRIED OUT IN THIS INSTRUMENT DOES NOT IMPLY IN THE NOTICE OR DISCLAIMER OF LAW, THE ABOVE LICENSE MAY BE REQUIRED AT ANY TIME.

6.17. THIS INSTRUMENT WILL BE REGARDED BY BRAZILIAN LAWS. THE PARTIES CHOOSE THE FORUM OF THE COMPANY OF THE CAPITAL OF CURITIBA, WITH EXCLUSION OF ANY OTHER, AS PRIVILEGED, AS TO MAKE ANY QUESTION ORDER OF THIS INSTRUMENT.

6.18. JPN LAMPS MAY INTRODUCE CHANGES, ADDITIVES AND ANNEXES TO THESE TERMS AND CONDITIONS, OR EVEN REDUCE NEW INSTRUMENT, DISCLOSING THEM ON THE WEBSITE.

6.18.1. THE NON-EXERCISE OF THE TERMINATION LAW WITHIN TEN DAYS DURING THE DISCLOSURE, OR THEN THE PLACING OF ANY REQUEST FOR PURCHASE AFTER THE IMPLIED DISCLOSURE OF THE RIGHT PLENARY, KNOWLEDGE AND UNRESTRICTED ACCEPTANCE OF THE CLIENT TO THE NEW TERMS AND CONDITIONS.

6.19. THIS DOCUMENT, PUBLISHED ON THE  JPN LAMPS WEB SITE LOCATED AT WWW. JPN LAMPS.COM, CONSTITUTES THE OFFICIAL TERMS AND CONDITIONS FOR ELECTRONIC COMMERCE SALES BETWEEN JPN LAMPS AND ITS CUSTOMERS.

6.20. ALL ITEMS OF THESE GENERAL TERMS AND CONDITIONS ARE GOVERNED BY APPLICABLE LAWS IN THE FEDERATIVE REPUBLIC OF BRAZIL. FOR ALL MATTERS CONCERNING THE INTERPRETATION AND COMPLIANCE WITH THIS AGREEMENT, THE PARTIES SUBMIT TO THE CENTRAL FORUM OF THE CITY OF CURITIBA, EXCEPT FOR CLAIMS SUBMITTED BY USERS WHO FOLLOW THE LEGAL CONSUMER CONCEPT, WHICH COULD SUBMIT THE SAME TO THE FORUM OF YOUR HOUSEHOLD.

7. RETURN

7.1. DISCLOSURE WITH THE REQUEST – WHEN RECEIVING THE MERCHANDISE CHECK THAT THE CONTENT IS ACCORDING TO THE ORDER AND TO THE FISCAL NOTICE OF SALE. IF THE MERCHANDISE IS IN DISAGREE WITH THE ORDER, WE REQUEST THIS IT TO BE REFUSED AND RETURNED IN THE EVENT OF THE DELIVERY. IT IS VERY IMPORTANT TO REPORT THE REASON FOR THE RETURN IN THE BODY OF THE NOTE OR ON THE KNOWLEDGE OF THE CARRIER.

7.1.1. IF THE PRODUCT HAS BEEN UNKNOWN RECEIVED, NOTIFICATION OF DIVERGENCE OR FAILURE SHALL BE MADE THROUGH OUR CUSTOMER SERVICE CENTER UNTIL 24 HOURS AFTER THE RECEIPT DATE.

7.2. PURCHASE DETENTION – THE RETURN OF PRODUCTS MAY BE MADE FOR DISSATISFACTION OR REPENTANCE WITHIN 7 BUSINESS DAYS AFTER RECEIPT OF PURCHASE. AFTER THIS PERIOD, OBSERVE THE MANUFACTURER’S WARRANTY PERIOD. YOU SHOULD SEARCH THE ACCREDITED NETWORK OF TECHNICAL ASSISTANCE INDICATED BY THIS.

7.2.1. THE REFUND OF THE PAYMENT AMOUNT WILL ONLY BE CARRIED OUT AFTER THE PRODUCT ENTERED IN OUR DISTRIBUTION CENTER AND ACCORDING TO PAYMENT OPTIONS BELOW:

CREDIT CARD: THE CREDIT MAY HAPPEN UP TO 02 (TWO) BILLS SUBSEQUENT TO THE APPLICATION DATE OF THE DRAW. WE REMEMBER THAT THIS PROCEDURE IS THE RESPONSIBILITY OF THE CARD ADMINISTRATOR; BANK BULLETIN: THE CREDIT WILL BE MADE IN YOUR CURRENT ACCOUNT UNTIL 10 (10) BUSINESS DAYS.

7.3. THE RETURN OF THE PRODUCT SHOULD BE MADE ACCOMPANIED BY YOUR FISCAL NOTE, MANUAL, ALL ACCESSORIES THAT YOU MAY HAVE, AND IN THE ORIGINAL PACKAGE.  JPN LAMPS CONSERVES THE RIGHT TO NOT BE LIABLE FOR ANY ITEM THAT IS COUPLED AGAINST THE RETURNED PRODUCT, AS WELL AS ANY ACCESSORIES THAT DOES NOT BELONG TO IT. WE DO NOT DO GIFTS EXCHANGES.

7.4. THE MATERIAL SHOULD BE SHIPPED TO JPN LAMPS WITH FREIGHT PAYMENT BY THE CARRIER OF ITS PREFERENCE.

7.5. TO RETURN THE PRODUCT, YOU SHOULD CONTACT THE PHONE (41) 3076-4588 OR BY EMAIL, AT THE ADDRESS SALES@ JPN LAMPS.COM.BR, TO REQUEST THE DMA (AUTHORIZED RETURN) DUMMY NUMBER.

8. RMA (PRODUCTS WITH MANUFACTURING DEFECTS)

8.1. EXCHANGE PROCEDURE – BY DETECTING DEFECT IN ANY PRODUCT, WE ARE REQUIRED TO IMMEDIATELY CONTACT THE  JPN LAMPS SERVICE, SINCE THE TERMS OF EXCHANGE ARE FOLLOWED BY THE TERMS DETERMINED BY THE CONSUMER PROTECTION CODE, BY DECLINING THE RIGHT TO REQUIRE COMPLIANCE BY  JPN LAMPS, IF THIS PERIOD IS EXCEEDED .

8.2. YOU SHOULD CONTACT THE  JPN LAMPS SERVICE BY PHONE (41) 3076-4588 OR BY EMAIL, AT THE ADDRESS SALES@ JPN LAMPS.COM.BR, TO REQUEST THE RMA NUMBER (AUTHORIZED REPLACEMENT).

8.3. THE DEADLINE FOR EXCHANGE SHALL BE UP TO 30 DAYS DUE TO THE RECEIPT OF THE MATERIAL. THE COST OF THE FREIGHT FOR THE SHIPMENT OF THE MATERIAL WILL BE ON THE CUSTOMER’S ACCOUNT. IN THE FINDING OF THE DEFECT THE RETURN OF THE MATERIAL SHALL BE ON THE ACCOUNT OF  JPN LAMPS BY THE CARRIER OF OUR CHOICE.

8.4. IF THE PRODUCT IS FAILED, WE WILL SHIP WITH FREIGHT TO PAY WITHOUT PRIOR NOTICE.

8.5. IN THE EVENT THAT THE PRODUCT IN STOCK THE DESCONTINUITY OF THE SAME BY THE MANUFACTURER, IT IS NECESSARY TO  JPN LAMPS OFFER CREDIT TO THE CUSTOMER AT THE SAME VALUE TO BE USED IN NEW SHOPPING.

9. WITHDRAWAL

9.1. WITH THE OPINION OF THE BRAVOLUZ SECTOR RESPONSIBLE FOR THE ISSUANCE OF THE RMA, THE WITHDRAWAL CAN BE MADE BY THE CLIENT IN RUA 24 DE MAIO, 949 – REBOUÇAS, CURITIBA / PR, 80230-080 – HOURS OF OPERATION FROM 9:00 AM TO 6:00 PM

10. DEADLINE FOR DELIVERY THROUGH PRODUCT AND LOCAL INFORMATION

10.1. THE DEADLINE FOR DELIVERY OF THE PRODUCTS MAY BE SUFFERED ACCORDING TO THE LOCAL REQUESTED FOR DELIVERY, PAYMENT FORM CHOICE AND AVAILABILITY IN STOCK OF THE ACQUIRED PRODUCT.